JFK x DUTY
FREE STORES
Marketing Director
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JFK Terminal 4 (T4)
One of the premier international airport terminals in the United States, managing millions of annual passengers and acting as a major economic anchor in Queens, New York.DoNYC
A dominant local event listing, experience discovery, and media platform utilized by millions of New Yorkers to navigate the city's live entertainment and cultural landscape.
Forest Hills Stadium
A historic, iconic 13,000-capacity outdoor music venue nestled in Queens, NY, known for hosting legendary music events and global touring artists. -
Bridge Brand & Community
Humanize and strengthen JFK T4's brand relationship with the local Queens and greater New York City community through active local engagement.
Expand Digital Footprint
Accelerate digital audience growth and increase positive brand sentiment for Terminal 4 across native digital channels.
Support Local Arts & Culture
Position JFK T4 as a culturally relevant patron of New York's live music ecosystem by driving real-world foot traffic to a local venue -
Perceptual Friction
Transit hubs are traditionally perceived by locals as strictly functional or corporate entities rather than interactive, community-minded community neighbors.
Audience Fragmentation
Capturing the attention of diverse, culturally active New Yorkers requires moving past traditional airport communications into hyper-localized lifestyle channels.
Ecosystem Crowding
Cutting through the noise of New York City's dense summer entertainment calendar to build a memorable, high-impact experiential campaign.
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Cross-Industry Partnership
Established a strategic partnership between JFK T4, DoNYC, andForest Hills Stadium to merge corporate scale with hyper-local cultural influence.
The "Sound of Sun" Ticket Sweepstakes
Developed the engagement campaign for JFK and DoNYC audiences a chance to win tickets to an eclectic 10-show lineup (including Lord Huron, King Gizzard & The Lizard Wizard, Rex Orange County, and Yotto).
360° Omnichannel Amplification
Deployed integrated targeting across social media, email newsletters, and editorial blog content across JFK and DoNYC networks to maximize reach and drive audience data capture.
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Measurable Digital Growth
Sparked widespread digital engagement and community anticipation, resulting in a 38% increase in social media traffic and over 2,500 net-new email sign-ups.
Industry Authority and Amplified Brand Affinity
Positioned JFK as a premier destination that is deeply integrated with New York City culture, demonstrating how transit infrastructure can authentically integrate with regional live entertainment.
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Strategic Partnership Ownership
Sourced, negotiated, and maintained the creative collaboration between JFK T4 stakeholders, DoNYC executives, and Forest Hills Stadium promoters.
Creative Direction
Spearheaded the messaging architecture and visual content identity deployed across all social, web, and direct email channels to ensure alignment with T4's brand standards.
Campaign Analysis
Translated sweepstakes entry data and audience acquisition metrics to report on cross-platform campaign conversion velocity and media efficiency.